TeleVisits

TeleVisit Appointments

New Health offers virtual visits with our providers using the secure and accessible Doxy.me platform. Are you here for a TeleVisit appointment? Just choose your appointment provider from the dropdown menu and go.

TELVISITS | GETTING STARTED

How to use Doxy.me to connect with your provider.

  • Check Compatibility

    New Health uses the Doxy.me platform for televisits. Doxy.me supports iPhone, iPad, Android, and any desktop or laptop computer using the Google Chrome, Safari or Mozilla Firefox web browsers. Doxy.me does not support Internet Explorer. Whatever device you use, please make sure it has a working camera and microphone!

  • Select Your Provider

    From the dropdown menu above, select the provider you are here to see and then click Go to Waiting Room.

  • Allow Webcam and Microphone Access

    After you click "Go to Waiting Room", the Doxy.me portal will ask you to enter your name and then for permission to use your device's camera and microphone. Please click allow when it prompts you; we cannot start a video call if you do not give these permissions.

  • Wait for your TeleVisit to Start

    That's it! Please remember to check in for your TeleVisit 10 minutes before your appointment time. Once it's your appointment time, a member of our staff will initiate a video call with you to check you in, and then your provider will start your appointment.