Before Your appointment

Using the cliexa-SENSE app to the complete your forms online.

  • Download cliexa-SENSE

    From your iPhone or Android phone, go to the app store and download the cliexa-SENSE app. You can also use the links below from your smartphone or tablet to go directly to the cliexa-SENSE page on your app store.

  • Check Your Email

    You should receive an email from [email protected] containing your password for the cliexa-SENSE app.

  • Log in to cliexa-SENSE

    Use your email address and the password you received to log in to the cliexa-SENSE app. It will then ask you to create a new password. Please keep your username and password in a safe place so only you have access!

  • Complete the Assessment

    Complete the screener questions, consent forms and assessments assigned to you.

If you are unable to download the cliexa-SENSE app, you may still complete your intake forms online by going to

starting your televisit

Using to connect with your provider.

  • Go to

    On your smartphone, tablet or desktop/laptop computer, go to

    Note: New Health uses the platform for televisits. supports iPhone, iPad, Android, and any desktop or laptop computer using the Google Chrome, Safari or Mozilla Firefox web browsers. does not support Internet Explorer. Whatever device you use, please make sure it has a working camera and microphone!

  • Select Your Provider

    From the dropdown menu, choose the provider you are here to see.

  • Allow Webcam and Microphone Access

    After you select your provider, you will be placed into a virtual waiting room. will ask you for permission to use your device's camera and microphone. Please click allow when it prompts you; we cannot start a video call if you do not give these permissions.

  • Wait for Your TeleVisit to Start

    That's it! Once it's your appointment time, a member of our staff will initiate a video call with you to check you in, and then your provider will start your appointment.